direct plan and improve

ITIL® 4 Strategist: Direct Plan and Improve (DPI) Certification Training

Module 1E-learning videos
Unit 1Introduction to ITIL® 4 DPI
Unit 2Concepts of DPI
Unit 3Scope principles and methods of DPI
Unit 4Role of GRC
Unit 5Principles and methods of continual improvement – part 1
Unit 6Principles and methods of continual improvement – part 2
Unit 7Principles and methods of continual improvement – part 2 …contd
Unit 8Principles and methods of communication and OCM
Unit 9Principles and methods of measurement and reporting in DPI
Unit 10DPI in value streams and processes – part 1
Unit 11DPI in value streams and processes – part 2
Unit 12Practices
Module 2Study Material, Sample papers and mock exams
Unit 1Study Material
Unit 2ITIL® 4 DPI sample paper 1 and mock exam
Unit 3ITIL® 4 DPI sample paper 2 and mock exam
Module 3Miscellaneous
Unit 1PeopleCert Exam Voucher and eBook
Unit 2References
Unit 3Special Offers
Unit 4Letter of Course Attendance is Mandatory
Unit 5Directory of all courses offered by 1 World Training
Unit 6Contact your Trainer
Unit 7Course Evaluation Form
Unit 8Survey Feedback Form:
Unit 9Customer Complaint Form